Field notes
Two minutes each, drawn from the same 290 customer records as the research.
The full model, or what gets installed to close these.
Ranked and filterable, with the customer language behind each.
Ten questions about how the company runs. A ranked install list, not a grade.
Every finished job leaves 53 pieces of proof. Six rooms by seven areas, on one grid. Free, takes an email.
Two weeks, remote. Three engagements per quarter.